Included for free with KC Colocation with Civilized Hosting LLC includes:
Remote / Power Cycle
General Button Pressing
Shipment Receiving and Unpacking
Remote Eyes / Screen Readouts
KVMoIP On-Demand 2 hour sessions (Depends on demand with DC)
CD-ROM / External Drive Attach
Hot-Swap Bay Modifications
Initial Server Racking
Additional services that are available for purchase with your KC Colocation are as follows:
Remote Hands Emergency (After Hours & Weekends): $180/hour
Remote Hands Emergency (Within Business Hours): $150/hour
Remote Hands Non-Emergency: $85/hour
Emergency Remote System Administration: $80/hour
Standard Remote System Administration: $40/hour
Deracking within queue (3-5 Business Days): $100
Deracking within 1 Business Day: $150
Expedited Racking (Within 24 Hours of Arrival): $100 if available. Please contact us. Most racking is done within 24 hours, but may take longer depending on demand.
Emergency remote hands is defined by completion within reason by 24 hours of start time.
Non-Emergency remote hands is defined by completion within reason by 5 days of start time.
